Any regular reader of this column knows that I hate flying. I love travel, but getting there by air is a pain ... and getting worse. Our local airports are vying for third-world status. The security searches by the TSA make a colonoscopy look like fun. And once on the plane, the airlines’ seats and service make The Fung Wah Bus seem like a viable alternative.
Why is it that airlines are all vying for the cheapest products instead of the best? Why this race to the bottom where low-cost-carriers like Spirit and Southwest are the models instead of overseas service exemplars like Singapore and Emirates?