Charter establishes 'storm center' web page, prepares for blizzard
Charter is putting safeguards in place to stabilize its workforce and network in preparation for the storm's impact, according to the communications company.
Charter’s storm preparation plan includes an internal employee alert system, as well as insuring all Charter facilities in the path of the storm are properly stocked with equipment and resources readied at staging areas in safe locations. Suppliers of fiber and cable also are notified to be on stand-by alert, according to Charter.
Hospitals, government and community facilities that depend on uninterrupted Charter services receive priority attention.
In order to communicate effectively with customers during severe weather, Charter has established a Storm Center web page featuring emergency preparedness and real time service restoration information at charter.com. Customers can also notify Charter regarding network storm damage by calling 1-888-GET-CHARTER (1-888-438-2427).