UI earns Emergency Response Award

For the second consecutive year, the Edison Electric Institute has honored The United Illuminating Company and its parent company, UIL Holdings Corporation, with its Emergency Response Award for Recovery.

This award recognizes UI’s planning and successful restoration of customers after Hurricane Sandy in 2012. UI won a similar EEI award last year, in recognition of its restoration efforts following Tropical Storm Irene in 2011.

The company also received a 2012 EEI Assistance Award for the work UI crews did with assisting other states and utilities restore power during the windstorm in Maryland and Washington D.C. in July of 2012 when winds of 60 – 80 mph left more than one million customers in the dark.

“The fact that we have now been presented with three major awards from EEI in two years’ time is a testament to the hard work of our employees and our partners during the severe weather events of 2011 and 2012,” said President and CEO James P. Torgerson. “I am tremendously proud of the men and women of UI.”

Hurricane Sandy, which struck Oct. 29, 2012, was one of the largest and most destructive Atlantic hurricanes on record, causing significant damage to UI’s electric system and leaving wide areas of the company’s territory without electric service. When Hurricane Sandy arrived, UI greeted it with 700 staff and contract field personnel, mobilized and ready to begin restoring service.

Thanks to UI’s pro-active planning and updated strategy, this initial field force was larger than the peak field staffing that UI staged after Irene. The field force eventually swelled to approximately 1,200 as mutual assistance crews poured in from as far away as Canada and Missouri.

In the end, UI was able to restore electric service to virtually all of its customers within eight days of the storm.

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